Questions, comments, and feedback:
Frequently Asked Questions
How do I get a Cultural Pass and sign up for the Summer Reading Program?
Visit any branch of the Louisville Free Public Library, Jeffersonville Township Library, New Albany-Floyd County Public Library, or Bullitt County Public Library starting June 1 to get a Cultural Pass and for the Summer Reading Program.
Why is the Cultural Pass valid only on certain days and times?
The venues want the best experience possible for each visitor. Having specific days for Cultural Pass visitors allows the organizations to provide adequate staffing for the best possible user experience.
Can a group use the Cultural Pass?
The Cultural Pass is intended for family use and is not valid for group visits. This ensures the best experience for all Cultural Pass holders.
How do I replace a lost Cultural Pass?
If your pass is damaged or lost, visit any branch of the Louisville Free Public Library to get a new one.
How do I document my visits to the venues?
When you visit a venue, they will record your Cultural Pass number and punch your pass. You can also track your visits online at Beanstack.
Official Rules 2019